All Systems Operational

Application (General Service) Operational
Search Operational
Generative Search Operational
In-Product Contextual Help Operational
Email Services Operational
MindTouch Success Center Operational
Analytics Operational
Geoblocking for Russia Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
May 22, 2026

No incidents reported today.

May 21, 2026

No incidents reported.

May 20, 2026

No incidents reported.

May 19, 2026

No incidents reported.

May 18, 2026

No incidents reported.

May 17, 2026

No incidents reported.

May 16, 2026

No incidents reported.

May 15, 2026

No incidents reported.

May 14, 2026

No incidents reported.

May 13, 2026
CXone Knowledge Management - – Monitoring complete. Status = All Services Running Normally
Resolved - CXone Knowledge Management - Service Disruption Resolved - All Services Running Normally. The CXone Mpower Expert Engineering team has deployed a fix and monitored the deployment to make sure sites are stable. The issue is now resolved at this time.
May 13, 00:53 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
May 12, 16:01 UTC
Update - CXone Knowledge Management Service Degradation: Sites unavailable. The CXone Knowledge Management Engineering team is investigating reports of site unavailability.
May 12, 15:46 UTC
Update - CXone Knowledge Management Service Degradation: Sites unavailable. The CXone Knowledge Management Engineering team is investigating reports of site unavailability.
May 12, 15:23 UTC
Update - We are continuing to investigate this issue.
May 12, 15:23 UTC
Update - CXone Knowledge Management Service Degradation: Sites unavailable. The CXone Knowledge Management Engineering team is investigating reports of site unavailability.
May 12, 15:07 UTC
Investigating - CXone Knowledge Management Service Degradation: Sites unavailable. The CXone Knowledge Management Engineering team is investigating reports of site unavailability.
May 12, 14:50 UTC
May 12, 2026
CXone Knowledge Management - Fix Deployed. Status = initiating monitoring
Resolved - This incident has been resolved.
May 12, 14:50 UTC
Update - CXone Knowledge Management - Fix Deployed - All Services Running Normally. The CXone Knowledge Management Engineering team has deployed a fix and all services are running normally. We are currently monitoring sites for deployment stability.
May 11, 21:19 UTC
Update - CXone Knowledge Management Service Degradation: Sites unavailable. The issue has been identified and a fix is being worked on for deployment.
May 11, 20:45 UTC
Update - CXone Knowledge Management Service Degradation: Sites unavailable. The issue has been identified and a fix is being worked on for deployment.
May 11, 20:24 UTC
Update - CXone Knowledge Management Service Degradation: Sites unavailable. The issue has been identified and a fix is being worked on for deployment.
May 11, 20:04 UTC
Update - CXone Knowledge Management Service Degradation: Sites unavailable. The issue has been identified and a fix is being worked on for deployment.
May 11, 19:47 UTC
Identified - CXone Knowledge Management Service Degradation: Sites unavailable. The issue has been identified and a fix is being worked on for deployment.
May 11, 19:08 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
May 11, 09:25 UTC
Update - CXone Expert Service Degradation. The CXone Expert Engineering team is investigating reports of site unavailability.
May 11, 08:52 UTC
Investigating - CXone Expert Service Degradation. The CXone Expert Engineering team is investigating reports of site unavailability.
May 11, 08:38 UTC
May 11, 2026
CXone Expert - Service Degradation
Resolved - This incident has been resolved.
May 11, 07:19 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
May 11, 07:05 UTC
Update - CXone Expert Service Degradation. The CXone Expert Engineering team is investigating reports of Service Degradation.
May 11, 06:53 UTC
Investigating - CXone Expert Service Degradation. The CXone Expert Engineering team is investigating reports of Service Degradation.
May 11, 06:31 UTC
CXone Expert - Service Degradation
Resolved - This incident has been resolved.
May 11, 01:12 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
May 10, 21:58 UTC
Update - CXone Expert Service Degradation. The CXone Expert Engineering team is investigating reports of site service degradation
May 10, 21:41 UTC
Investigating - CXone Expert Service Degradation. The CXone Expert Engineering team is investigating reports of site service degradation
May 10, 21:14 UTC
May 10, 2026
May 9, 2026

No incidents reported.

May 8, 2026

No incidents reported.

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