MindTouch Status

MindTouch

Partially Degraded Service

Application (General Service) Operational

Search Operational

In-Product Contextual Help Operational

Email Services Degraded Performance

MindTouch Success Center Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jun 22, 2017

No incidents reported today.

Jun 21, 2017

No incidents reported.

Jun 20, 2017

No incidents reported.

Jun 19, 2017

No incidents reported.

Jun 18, 2017

No incidents reported.

Jun 17, 2017

No incidents reported.

Jun 16, 2017

No incidents reported.

Jun 15, 2017

System Email Service Interruptions

Resolved - Our email service provider has confirmed that our email services have been fully restored.

MindTouch Engineering has verified that all notification emails that were previously delayed have been successfully delivered. We sincerely thank all of our users for their patience. Please don't hesitate to reach out to MindTouch Support at support@mindtouch.com if you have any questions.
Jun 15, 23:50 UTC

Update - Thank you for your continued patience. MindTouch Engineering is actively working with our email service provider to resolve the issue causing a delay in automated emails. While we do not currently have an estimated time for resolution, we will continue to update this thread with more details.
Jun 15, 17:43 UTC

Identified - MindTouch Engineering has identified an issue with automated emails being delayed and is actively working on a resolution. These emails include new user creation emails, user feedback, page notifications as well as reset password emails. Thank you for your patience--we will have this resolved shortly. For additional questions please reach out to support@mindtouch.com.
Jun 14, 21:42 UTC

Jun 13, 2017

No incidents reported.

Jun 12, 2017

No incidents reported.

Jun 11, 2017

No incidents reported.

Jun 10, 2017

No incidents reported.

Jun 9, 2017

No incidents reported.

Jun 8, 2017

No incidents reported.