Update - We are continuing to monitor for any further issues.
Jan 17, 16:59 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jan 17, 16:59 UTC
Investigating - The MindTouch search cluster had a load issue and started returning 429's, and 500s. This occurred from 7:49 - 7:54 AM PT and caused search requests to fail in that time span.
Jan 17, 16:59 UTC
Resolved -
This incident has been resolved.
Jan 10, 00:03 UTC
Update -
The issue has been resolved.
Jan 8, 20:41 UTC
Monitoring -
MindTouch Engineering has identified the source of the slow load and addressed the issue. MindTouch sites will be returning to normal service shortly.
Please standby and let MindTouch Support know if your site continues to experience slowness or service degradation.
Jan 8, 18:19 UTC
Investigating -
The MindTouch Engineering team is currently investigating reports of site slowness and are working to remedy the situation. Please standby for further updates.
Jan 8, 15:50 UTC