CXone Knowledge Management - Service Degradation Status = Resolved

Incident Report for CXone Expert US

Resolved

This incident has been resolved.
Posted Feb 06, 2026 - 04:10 UTC

Update

We are continuing to monitor for any further issues.
Posted Feb 06, 2026 - 03:52 UTC

Update

We are continuing to monitor for any further issues.
Posted Feb 06, 2026 - 03:25 UTC

Update

We are continuing to monitor for any further issues.
Posted Feb 06, 2026 - 03:09 UTC

Update

We are continuing to monitor for any further issues.
Posted Feb 06, 2026 - 02:52 UTC

Update

We are continuing to monitor for any further issues.
Posted Feb 06, 2026 - 02:36 UTC

Update

We are continuing to monitor for any further issues.
Posted Feb 06, 2026 - 02:21 UTC

Update

We are continuing to monitor for any further issues.
Posted Feb 06, 2026 - 02:06 UTC

Update

We are continuing to monitor for any further issues.
Posted Feb 06, 2026 - 01:51 UTC

Update

We are continuing to monitor for any further issues.
Posted Feb 06, 2026 - 01:36 UTC

Update

We are continuing to monitor for any further issues.
Posted Feb 06, 2026 - 01:20 UTC

Update

We are continuing to monitor for any further issues.
Posted Feb 06, 2026 - 01:05 UTC

Update

We are continuing to monitor for any further issues.
Posted Feb 06, 2026 - 00:50 UTC

Update

We are continuing to monitor for any further issues.
Posted Feb 06, 2026 - 00:34 UTC

Update

We are continuing to monitor for any further issues.
Posted Feb 06, 2026 - 00:19 UTC

Update

We are continuing to monitor for any further issues.
Posted Feb 06, 2026 - 00:04 UTC

Update

We are continuing to monitor for any further issues.
Posted Feb 05, 2026 - 23:47 UTC

Update

We are continuing to monitor for any further issues.
Posted Feb 05, 2026 - 23:31 UTC

Update

We are continuing to monitor for any further issues.
Posted Feb 05, 2026 - 23:05 UTC

Update

We are continuing to monitor for any further issues.
Posted Feb 05, 2026 - 22:48 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Feb 05, 2026 - 22:33 UTC

Update

We are continuing to work on a fix for this issue.
Posted Feb 05, 2026 - 21:39 UTC

Update

We are continuing to work on a fix for this issue.
Posted Feb 05, 2026 - 21:24 UTC

Update

We are continuing to work on a fix for this issue.
Posted Feb 05, 2026 - 21:08 UTC

Update

The issue has been identified and a fix is being worked on for deployment.
Posted Feb 05, 2026 - 20:53 UTC

Update

The issue has been identified and a fix is being worked on for deployment.
Posted Feb 05, 2026 - 20:33 UTC

Update

The issue has been identified and a fix is being worked on for deployment.
Posted Feb 05, 2026 - 20:17 UTC

Update

The issue has been identified and a fix is being worked on for deployment.
Posted Feb 05, 2026 - 20:01 UTC

Identified

The issue has been identified and a fix is being worked on for deployment.
Posted Feb 05, 2026 - 19:45 UTC

Update

CXone Knowledge Management Service Degradation: Slow Load Times and Unavailability. The Engineering team is still investigating at this time.
Posted Feb 05, 2026 - 19:29 UTC

Update

CXone Knowledge Management Service Degradation: Slow Load Times and Unavailability. The Engineering team is still investigating at this time.
Posted Feb 05, 2026 - 19:12 UTC

Update

CXone Knowledge Management Service Degradation: Slow Load Times and Unavailability. The Engineering team is still investigating at this time.
Posted Feb 05, 2026 - 18:57 UTC

Update

CXone Knowledge Management Service Degradation: Slow Load Times and Unavailability. The Engineering team is still investigating at this time.
Posted Feb 05, 2026 - 18:41 UTC

Investigating

CXone Mpower Knowledge Management Service Degradation: Sites are loading slow or unavailable. The CXone Knowledge Management Engineering team is investigating reports of slow load times and occasional site unavailability.
Posted Feb 05, 2026 - 18:26 UTC
This incident affected: Application (General Service), Search, Generative Search, In-Product Contextual Help, and MindTouch Success Center.