CXone Knowledge Management - Fix Deployed - All Services Running Normally. The CXone Knowledge Management Engineering team has deployed a fix and all services are running normally. We are currently monitoring sites for deployment stability.
Posted May 11, 2026 - 21:19 UTC
Update
CXone Knowledge Management Service Degradation: Sites unavailable. The issue has been identified and a fix is being worked on for deployment.
Posted May 11, 2026 - 20:45 UTC
Update
CXone Knowledge Management Service Degradation: Sites unavailable. The issue has been identified and a fix is being worked on for deployment.
Posted May 11, 2026 - 20:24 UTC
Update
CXone Knowledge Management Service Degradation: Sites unavailable. The issue has been identified and a fix is being worked on for deployment.
Posted May 11, 2026 - 20:04 UTC
Update
CXone Knowledge Management Service Degradation: Sites unavailable. The issue has been identified and a fix is being worked on for deployment.
Posted May 11, 2026 - 19:47 UTC
Identified
CXone Knowledge Management Service Degradation: Sites unavailable. The issue has been identified and a fix is being worked on for deployment.
Posted May 11, 2026 - 19:08 UTC
Monitoring
A fix has been implemented and we are monitoring the results.
Posted May 11, 2026 - 09:25 UTC
Update
CXone Expert Service Degradation. The CXone Expert Engineering team is investigating reports of site unavailability.
Posted May 11, 2026 - 08:52 UTC
Investigating
CXone Expert Service Degradation. The CXone Expert Engineering team is investigating reports of site unavailability.
Posted May 11, 2026 - 08:38 UTC
This incident affected: Application (General Service), Search, In-Product Contextual Help, Email Services, MindTouch Success Center, Analytics, and Geoblocking for Russia.